Shipping & Returns
Shipping Policy
All orders are shipped two days a week (excluding EU holidays and weekends) from The Panama Racing Club
We are not responsible for any lost or damaged goods that may occur during the shipping process.
We are not responsible for any excess international tax charges that may occur when shipping overseas.
We also charge handling fees since the greedy payment providers also take their cut! The actual cost is even higher!
NL: 1,50 - EU/ROTW - 2,50
All international orders are shipped via PostNL unless discussed otherwise.
These are the most efficient and suffer the least fnurk ups. No guarantees though...
Please consider all of this when ordering, these orders can take longer to get to you than you may think depending on factors beyond our control.
PLEASE NOTE:
If you track your package and it says it is in your country but not delivered, chances are your item is stuck in customs. The best course of action is to contact your local postal carrier ASAP.
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We are not AMAZON, we are a very small DIY operation doing our best to get your orders to you in an efficient and timely manner.
Next to running the shop we DJ, run a radio station and spend time in the studio.
If you have an issue or question contact us and I will get back to you as soon as I can.
No Problems Just Solutions!
Return & Exchange Policy
When our goodies cannot make you happy or the item does not fit or something is wrong with the package, like a truck ran over it and it took a detour through the sewer you can always return it to us. Before returning please contact us so we know something is incoming and being shipped to the right address.
We always check our goodies carefully for damages before shipping but shit happens...
Note that all our goodies have limited runs so if you miss out on a special edition you are bummed most likely but you can always mail us if we have stuff laying around since not everything is being offered in the online shop!
Or come check the shop out in The Hague every Wednesday from 1400-2000.
Please check the blog for exceptions especially during the holiday season!